Terms and Conditions
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Check in: 15:00 hours. Arrivals before hours may apply additional charges.
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Check out: 11:00 hours. D epartures after-hours may apply additional charges.
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From the moment of your reservation a charge will be made to the registered card, for the amount of the first night per capsule. In case the charge cannot be processed by the bank, your reservation will be automatically canceled and the capsules will be released.
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The charge will be reflected in the name of Yellow Nest, its abbreviation, PayPal, or according to the payment method selected.
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The published rates DO NOT INCLUDE TAXES: 16% IVA and 5% Lodging Tax. Taxes will be shown separately in the breakdown of your reservation.
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Upon check in, you must pay at the hotel $72.62 MXN per night for Environmental Sanitation Fee.
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A guarantee deposit in cash of $2,000 MXN is required at the time of booking. This amount will be refunded in full at checkout if the room does not have broken decorative items or the room has damages and mishaps.
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Experiences within the hotel such as: floating breakfast, tours, romantic dinners and massages have an extra cost and must be booked in advance with your concierge.
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If you cancel your reservation up to 48 hours before your arrival date, 100% of the amount paid will be refunded to your card used to pay the reservation.
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If you cancel or modify your reservation after that period or do No-show, you will not be entitled to a refund.
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We only host adults and children 14 years and older.